Contact International

Senior Communities

Family Virtual Visits, Serving Senior Living Communities

Extensive research has proven over and again that the one key element in keeping seniors active, healthy and engaged is contact with significant others – family, friends, grandchildren, relatives.

But the time and expense of travel often means that seniors in continuing care or assisted living facilities are isolated, cut off from regular contact with loved ones.

Now, Family Virtual Visits can bridge this gap, connecting seniors in facilities with their families – with full-motion, real-time video and sound – yet conveniently, inexpensively, and without the hassle of physical travel. It’s a ‘Virtual Video Visit’ – “It’s not like a phone call – it’s like being there!”

How does Family Virtual Visits work?

The senior facility installs a Family Virtual Visit viewing center in a central location. The center includes a PC, a video camera & microphone, and a plasma-screen display. It connects to the Internet via a standard broadband connection.

Family members or friends order the Family Virtual Visit software on their home or office PCs, and purchase an inexpensive Family Virtual Visit ‘connectkit’, which includes a video camera with microphone and ear buds. They also need a standard broadband Internet connection (either cable or DSL).

Times for ‘virtual visits’ are booked directly in the application software, or on an easy-to-use website, or by calling the facility. Then, at the appointed time, the audio-video connection is established: a Family Virtual Visit. It’s that simple!

Contact International offers Family Virtual Visits to the operators of senior living facilities for a flat monthly fee. Included for the operators are installation, training, and complete customer service for both the facility staff and connected family and friends. Contact handles everything to support the service.

Contact can help the operator help prospective residents over the fear of isolation that often clouds the transition to senior living. It helps keep senior vibrant and involved. Family virtual visits provides life enrichment for seniors and enhanced service and marketplace differentiation for facilities operators.